Privacy policy

Who we are

This store is operated by OVRA ApS (CVR 46490967), based in Denmark. You can contact us at hello@ovrahuman.com regarding any questions about this policy or your personal data.

What we collect

When you browse our store or place an order, we collect: contact details (name, email, shipping/billing address, phone number), order and payment information (processed securely by our payment provider — we do not store your full card details), and technical data (IP address, browser type, device information, and cookies) to operate and improve the store.

How we use it

We use your information to process and fulfil your orders, communicate with you about your order (confirmations, shipping updates, support), comply with Danish accounting and tax law, and — only if you opt in — send you marketing emails about new drops and offers. You can unsubscribe from marketing emails at any time.

Cookies

Like most online stores, we use cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings.

Sharing your information

We share your information only with the service providers needed to run this store: our e-commerce platform (Shopify), our payment provider, and our shipping couriers. We do not sell your personal information to third parties.

Data retention

We keep your order information for as long as required by Danish accounting law (currently 5 years), and other personal data only for as long as needed for the purpose it was collected.

Your rights

Under the Danish Data Protection Act and the EU General Data Protection Regulation (GDPR), you have the right to access, correct, or delete your personal data, object to or restrict certain processing, and request a copy of your data in a portable format. To exercise any of these rights, email hello@ovrahuman.com. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) at datatilsynet.dk.

International transfers

Some of our service providers may process data outside the EU/EEA. Where this happens, we rely on their compliance with recognized safeguards such as the EU Standard Contractual Clauses.

Changes to this policy

We may update this policy from time to time. The "last updated" date below reflects the most recent version.

Last updated: September 2026.